MaiCoin provides registered users with e-wallet services for the custody and storage of cryptocurrencies. Once a transaction is completed, the cryptocurrency is immediately deposited into the user's (the buyer's) e-wallet. We are not authorized to unilaterally transfer cryptocurrency from a user's e-wallet or to issue a refund directly to a victim.
Regarding your financial losses, we will act in accordance with the directives of a final civil judgment issued by a court.