MAX Exchange / Maicoin
How can we help?
Recent articles
- 2022/12/06 Tomorrow 09:00-11:00 Coins and NFT Deposit and Withdrawal Functions Suspension Notice
- 2022/12/06 Tomorrow 09:00-11:00 Coins Deposit and Withdrawal Functions Suspension Notice
- 2022/12/02 MaiCoin BSC deposit functions have been restored
- 2022/12/02 MAX BSC deposit functions have been restored
- 2022/12/02 BSC receive are temporarily suspended
Announcements
MAX Announcements
- 2022/12/06 Tomorrow 09:00-11:00 Coins Deposit and Withdrawal Functions Suspension Notice
- 2022/11/28 MAX Service hours of Online Chat will be adjusted
- 2022/11/27 MAX Solana blockchain related coins withdrawal and deposit function has been suspended
- 2022/10/27 Free withdrawals for Polygon-USDT & Polygon-USDC
- 2022/10/25 MAX Token burn has been completed.
Maicoin Announcements
- 2022/12/06 Tomorrow 09:00-11:00 Coins and NFT Deposit and Withdrawal Functions Suspension Notice
- 2022/11/28 MaiCoin Service hours of Online Chat will be adjusted
- 2022/11/27 MaiCoin Solana blockchain related coins withdrawal and deposit function has been suspended
- 2022/11/24 MaiCoin LOOKS buy and sell function have been suspended
- 2022/11/24 ALGO and CHZ are launching on MaiCoin.
MAX expired announcement
- 2022/12/02 MAX BSC deposit functions have been restored
- 2022/12/02 BSC receive are temporarily suspended
- 2022/11/30 MAX will suspend TWD deposit at 12/03(Sat.) 00:30 until 01:30
- 2022/11/16 MAX will suspend TWD deposit at 11/20(Sun.) 00:30 until 02:30
- 2022/11/13 MAX DOT deposit and withdrawal functions have been restored
MaiCoin expired announcement
- 2022/12/02 MaiCoin BSC deposit functions have been restored
- 2022/12/02 BSC receive are temporarily suspended
- 2022/11/30 MaiCoin will suspend TWD deposit and buy order at 12/03 (Sat.) 00:00 until 02:00
- 2022/11/16 MaiCoin will suspend TWD deposit and buy order at 11/20 (Sun.) 00:00 until 03:00
- 2022/11/13 MaiCoin DOT deposit and withdrawal functions have been restored
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- MAX Identity Verification
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
- Are there any order minimum amount in MAX?
- How do I view my account history?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- Order Types
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
- Does MAX have an API?
Security
- What security measures does MAX exchange take?
- What is 2FA (two-factor authentication)?
- Why device authorization is needed for login
- What is the trust account for fiat currency?
- How do I reset my Google Authenticator?
Corporate Account
MAX trading pair introductions
>> View all ( 8 )Sygna Bridge
MaiCoin FAQ
Common Problem
Security and Identity Verification
- MaiCoin Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- How will I receive my funds after selling crypto?
- How do better utilize my custodial account with MaiCoin?
- Transferred the wrong amount?
- Pay with ATM with the amount over $30,000 NTD
- Why can't I purchase ?
Fees & Limits
TWD balance
Yield
Feature introduction and other issues
- Introduction of Recurring Orders
- crypto-crypto trading
- View Crypto Prices in USD
- Unrealized return on investment (ROI)
- E-invoice price redeem