MAX Exchange / Maicoin
How can we help?
Announcements
MAX Announcements
- 2021/06/10 Customer Service will operate as usual during Dragon Boat Festival
- 2021/06/03 Announcing MAX’s updated verification requirements for Lv.1 users.
- 2021/06/03 MAX Withdrawal fee and m*inimum withdrawal* adjustment notice
- 2021/06/01 DOGE will be launching on MAX.
- 2021/05/25 TRC20 - USDT withdrawal and deposit function will be suspended on 5/26 10:00-11:00
Maicoin Announcements
- 2021/06/10 Customer Service will operate as usual during Dragon Boat Festival
- 2021/06/03 MaiCoin Withdrawal fee and m*inimum withdrawal* adjustment notice
- 2021/06/01 DOGE will be launching on MaiCoin.
- 2021/05/25 TRC20 - USDT withdrawal and deposit function will be suspended on 5/26 10:00-11:00
- 2021/05/22 Announcing MaiCoin’s updated verification requirements for Tier 1 & 2 users.
MAX expired announcement
- 2021/05/05 TRC20 - USDT withdrawal and deposit function will be suspended on 5/6 10:00-11:00
- 2021/04/26 Customer Service and storefronts will operate as usual during Tomb Sweeping Day
- 2021/04/15 MAX withdrawal/deposit function has been restored
- 2021/04/14 MAX Will Support the Upcoming Ethereum Berlin Hard Fork
- 2021/04/07 TRC20 - USDT withdrawal and deposit function will be suspended on 4/8 10:00-11:00
MaiCoin expired announcement
- 2021/04/26 Customer Service and storefronts will operate as usual during Labour Day
- 2021/04/15 MaiCoin withdrawal/deposit function has been restored
- 2021/04/14 MaiCoin Will Support the Upcoming Ethereum Berlin Hard Fork
- 2021/03/30 Customer Service and storefronts will operate as usual during Tomb Sweeping Day
- 2020/03/25 MaiCoin will suspend buy order at 03 : 00 on 03/28 until 07 : 00
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- MAX Identity Verification
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- What currency can I trade with?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
- Are there any fund or withdrawal limits for NTD?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- What’s the difference between a limit and a market order?
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
- Does MAX have an API?
Security
- What security measures does MAX exchange take?
- What is 2FA (two-factor authentication)?
- Why device authorization is needed for login
- What is the trust account for fiat currency?
- Why do I get an exception when I login?
Corporate Account
MAX trading pair introductions
>> View all ( 8 )Sygna Bridge
MaiCoin FAQ
Common Problem
Security and Identity Verification
- MaiCoin Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- What are the fees charged by MaiCoin?
- Transferred the wrong amount?
- Trading limit per order
- Order status show "pending bank transfer" when sell orders are fulfilled
- Pay with ATM with the amount over $30,000 NTD
MaiCoin Corporate Account
About MaiCoin
- What services does MaiCoin provide?
- Users' ownerships to assets
- About pricing
- About our wallet service
- Fork