MAX Exchange / Maicoin
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Announcements
MAX Announcements
- 2023/01/16 Wallet Upgrade Announcement
- 2023/01/16 MAX Will Support the Upcoming Polygon Delhi fork
- 2023/01/16 Holiday Announcement for January
- 2022/12/30 MITH will be delisted at 12:00 pm on 2023/02/15
- 2022/12/22 MAX VIP trading fee discount extended to March 31th, 2023
Maicoin Announcements
- 2023/01/30 This Wednesday (2/1) 01:00 - 04:00 7-11 payment maintenance
- 2023/01/16 Wallet Upgrade Announcement
- 2023/01/16 MaiCoin Will Support the Upcoming Polygon Delhi fork
- 2023/01/16 Holiday Announcement for January
- 2022/11/28 MaiCoin Service hours of Online Chat will be adjusted
MAX expired announcement
- 2023/01/12 MAX scheduled system maintenance on 2023/01/12 19:00 ~ 21:00 (Taipei time)
- 2023/01/10 MAX scheduled system maintenance on 2023/01/11 09:00 ~ 11:00 (Taipei time)
- 2022/01/09 Customer service and all of front stores will be closed for one day on 1/13
- 2022/12/27 Taipei and Taichung storefronts are closed, and customer service available 9:00 - 18:00 on New Year’s Day
- 2022/12/14 BSC deposit and withdrawal functions have been restored
MaiCoin expired announcement
- 2023/01/12 MaiCoin scheduled system maintenance on 2023/01/12 19:00 ~ 21:00 (Taipei time)
- 2023/01/10 MaiCoin scheduled system maintenance on 2023/01/11 09:00 ~ 11:00 (Taipei time)
- 2023/01/09 MaiCoin LOOKS buy and sell function have been restored
- 2022/01/09 Customer service and all of front stores will be closed for one day on 1/13
- 2022/12/27 Taipei and Taichung storefronts are closed, and customer service available 9:00 - 18:00 on New Year’s Day
MAX Exchange FAQ
Account Creation & Verification
- If I have a MaiCoin account already, do I need to create a new Max account?
- MAX Identity Verification
- How long will it take for my identity verification to be processed?
- How do I change the phone number on my account?
- Why is there a $1 NTD fund in my bank account?
General Question
- Does MAX issue receipts for my transactions?
- What are the trading fees on MAX?
- Why was the fund to my account returned?
- Are there any order minimum amount in MAX?
- How do I view my account history?
Sending and Receiving Digital Assets
- How long does it take to receive NTD after I withdraw?
- How do I send digital assets?
- Are there any limits on funds and withdrawals?
- Are there any fees to withdrawal and fund assets?
- How long does it take for crypto withdrawals to process?
Trading on the Exchange
- Order Types
- How are orders matched?
- Does MAX have limits for up or down price movements?
- Do buy and sell transactions appear on the public blockchain?
- Does MAX have an API?
Security
- What security measures does MAX exchange take?
- What is 2FA (two-factor authentication)?
- Why device authorization is needed for login
- What is the trust account for fiat currency?
- How do I reset my Google Authenticator?
Corporate Account
MAX trading pair introductions
>> View all ( 8 )Sygna Bridge
MaiCoin FAQ
Common Problem
Security and Identity Verification
- MaiCoin Identity Verification
- List of Acceptable Banks
- How to register my bank account info？
- How to unlock my account?
- What is 2-factor authentication?
Send and Receive
- How do I send digital assets?
- How do I receive digital assets?
- Why can't I send bitcoins and ethers?
- Transaction Status for MaiCoin to receive Digital Assets
- Haven't received digital assets sent from external wallet to MaiCoin wallet?
Buy and Sell Digital Assets
- USD transfer
- How will I receive my funds after selling crypto?
- How do better utilize my custodial account with MaiCoin?
- Transferred the wrong amount?
- Pay with ATM with the amount over $30,000 NTD
Fees & Limits
TWD balance
Yield
Feature introduction and other issues
- Introduction of Recurring Orders
- crypto-crypto trading
- View Crypto Prices in USD
- Unrealized return on investment (ROI)
- E-invoice price redeem