Dear Customers,
MaiCoin will implement new verification process for regulatory compliance after April 1st, 2019. Adjustments shown below:
Identity Verification process
Current Version:
| Type | Available Features and Limits | Verification Requirements |
Tier 1 | Cryptocurrency receiving | Phone number |
Tier 2 | Cryptocurrency receiving Cryptocurrency selling | Phone number Bank account (need not to be corresponding to account owner) |
Tier 3 | Cryptocurrency receiving Cryptocurrency selling Cryptocurrency sending | Phone number Bank account (need not to be corresponding to account owner) Identity information Photo ID (ARC, passport... ) Cell phone bill |
Tier 4 | Cryptocurrency receiving Cryptocurrency selling Cryptocurrency sending Buy through bank transfer | Phone number Bank account (MUST be corresponding accounts of the account owner) Identity information Photo ID (ARC, passport... ) Cell phone bill |
Future Version:
| Type | Available Features and Limits | Verification Requirements |
Tier 1 | Cryptocurrency receiving Cryptocurrency sending | Phone number |
Tier 2 | Cryptocurrency receiving Cryptocurrency selling Cryptocurrency sending Buy through bank transfer | Phone number Bank account (MUST be corresponding accounts of the account owner) Identity information Photo ID (ARC, passport... ) Cell phone bill Phone Contact |
- ex-Tier2 user: Please submit identity information, photo ID (ARC, passport...), cell phone bill, bank account (MUST be corresponding accounts of the account owner) and pass phone contact verification.
- ex-Tier3 user: Please submit bank account (MUST be corresponding accounts of the account owner) and pass phone contact verification
- ex-Tier4 user: Function remain operational.
If user didn’t verify after April 1st,2019. The user type will be changed to Tier 1.
If you have submitted identity verification, your verification within this time window as we process on a first come, first serve basis.
If you have any questions, please email us at info@maicoin.com or call customer service 02-2722-1314 during business hours.
MaiCoin team