Please ensure your account has completed identity verification. You must be a Level 2 member to withdraw TWD to your linked bank account.
Steps:
Go to Wallet > TWD > Withdraw.
Enter the TWD amount you wish to withdraw > Click "Withdraw".
Read the withdrawal notes and check the box to agree > Click "Confirm".
Enter your 2FA (two-factor authentication) code > Click "Submit".
Click "Submit" again to confirm the request.
Your request is now pending; please wait for the bank transfer.
Reminders:
When the status shows "Processing", it means your withdrawal request has been successfully submitted. The funds will be credited to your linked bank account within 1-3 business days.
The TWD withdrawal limit is TWD 1,000,000 per transaction. The daily (cumulative 24-hour) limit is TWD 2,000,000, and the monthly limit is TWD 5,000,000.
The fee for each TWD withdrawal is TWD 30. Withdrawal requests cannot be canceled once submitted.
If your withdrawal is flagged as high-risk based on a comprehensive assessment, it will require manual review. This process may take several business days, depending on the current volume of cases.