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MaiCoin Support Center
For New User
How to sign up on MaiCoin
Account Security & Identity Verification
Download MaiCoin APP
Security and Identity Verification
MaiCoin Identity Verification
How to unlock my account?
What should I do if I forget my login password?
List of Acceptable Banks
How to register my bank account info?
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Send and Receive
How do I send digital assets?
How do I receive digital assets?
Why can't I send bitcoins and ethers?
Transaction Status for MaiCoin to receive Digital Assets
Haven't received digital assets sent from external wallet to MaiCoin wallet?
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Buy and Sell Digital Assets
USD transfer
Why can't I purchase ?
Transferred the wrong amount?
Pay with ATM with the amount over $30,000 NTD
How will I receive my funds after selling crypto?
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Fees & Limits
Trading limit per order
What are the fees charged by MaiCoin?
Are there limits for external transfers?
Does MaiCoin charge fees for withdrawals?
MaiCoin VIP Program
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TWD balance
TWD Fund / Withdrawal Limits
What is TWD balance?
Yield
About ETH 2.0
About MaiDeFi
Feature introduction and other issues
What services does MaiCoin provide?
MaiCoin One FAQ
Introduction of Recurring Orders
crypto-crypto trading
Unrealized return on investment (ROI)
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About MaiCoin
Tether USDT
How to sell bitcoins or ethers?
Order status show "pending bank transfer" when sell orders are fulfilled
Bitcoin (BTC)
Ethereum (ETH)
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MaiCoin Corporate Account
MaiCoin Corporate Account Identity Verifications
Fraud Prevention and Response Plan
How to Identify a Scam?
've Been Scammed and Already Sent the Cryptocurrency. What Should I Do?
How Victims Can Recover Financial Losses
How Law Enforcement Agencies Can Contact MaiCoin
Typical Scam and Hackings