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MaiCoin Support Center
Common Problem
Account Security & Identity Verification
Security and Identity Verification
MaiCoin Identity Verification
List of Acceptable Banks
How to register my bank account info?
How to unlock my account?
What is 2-factor authentication?
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Send and Receive
How do I send digital assets?
How do I receive digital assets?
Why can't I send bitcoins and ethers?
Transaction Status for MaiCoin to receive Digital Assets
Haven't received digital assets sent from external wallet to MaiCoin wallet?
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Buy and Sell Digital Assets
USD transfer
How will I receive my funds after selling crypto?
How do better utilize my custodial account with MaiCoin?
Transferred the wrong amount?
Pay with ATM with the amount over $30,000 NTD
>> View all ( 8 )
Fees & Limits
Trading limit per order
What are the fees charged by MaiCoin?
TWD Fund / Withdrawal Limits
Are there limits for external transfers?
Does MaiCoin charge fees for withdrawals?
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TWD balance
What is TWD balance?
Yield
About ETH 2.0
About MaiDeFi
Feature introduction and other issues
Introduction of Recurring Orders
crypto-crypto trading
View Crypto Prices in USD
MaiCoin PAY FAQ
Unrealized return on investment (ROI)
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About MaiCoin
Tether USDT
How to sell bitcoins or ethers?
Order status show "pending bank transfer" when sell orders are fulfilled
Bitcoin (BTC)
Ethereum (ETH)
>> View all ( 10 )
MaiCoin Corporate Account
MaiCoin Corporate Account Identity Verifications