2024/09/13 Customer Service will operate as usual during Mid-Autumn Festival, TWD withdrawal will be processed on 9/18.

Dear MAX users,

Customer service will operate as usual on Mid-Autumn Festival from (9/17), and all the functions of MAX platform are normal.

Please note that any TWD withdrawal which request after 11am on 9/16 will be processed on next business day on 9/18.

For withdrawals from MAX to the Bankee Trading Account:

  • Requests made between 11:00 AM and 3:29 PM on 9/16 will be credited by 9:30 AM on 9/18.
  • Requests made after 3:30 PM on 9/16 and before 11:00 AM on 9/18 will be credited by 15:00 PM on 9/18.

Happy holiday!

MAX Digital Asset Exchange

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.