2025/06/16 In-Store Process Adjustment Notice

Dear Member,

To improve service convenience and streamline operational procedures, MAX has updated the process for account deletion requests made at physical service locations.

Effective immediately, if you request to delete your account at a service counter, the confirmation email will be sent directly by the store staff. No further action is required from the user.

If you have any questions, please feel free to contact our customer support team.

Thank you for your continued support.

MAX Digital Asset Exchange

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