2024/10/8 Customer Service will operate as usual during Double Tenth Day, TWD withdrawal will be processed on 10/11.

Dear MAX users,

Customer service will operate as usual on Double Tenth Day (10/10), and all the functions of MAX platform are normal.

Please note that any TWD withdrawal which request after 11am on 10/9 will be processed on next business day on 10/11.

For withdrawals from MAX to the Bankee Trading Account:

  • Requests made between 11:00 AM and 3:29 PM on 10/9 will be credited by 9:30 AM on 10/11.
  • Requests made after 3:30 PM on 10/9 and before 11:00 AM on 10/11 will be credited by 15:00 PM on 10/11.

Happy holiday!

MAX Digital Asset Exchange

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