2025/10/02 Customer Service will operate as usual during Mid-Autumn Festival.

MaiCoin

Modified on: Thu, 2 Oct, 2025 at 1:47 PM

Dear MAX users,

Customer service and Bade Business Office （MaiCoin Taipei Store）will operate as usual during Mid-Autumn Festival from 10/4 to 10/6, and all the functions of MAX platform are normal.

Please note that any TWD withdrawal request which made after 11am on 10/3 will be processed on next business day on 10/7.

For withdrawals from MAX to the Bankee Trading Account:

Requests made between 11:00 AM and 3:29 PM on 10/3 will be credited by 9:30 AM on 10/7.
Requests made after 3:30 PM on 10/3 and before 11:00 AM on 10/3 will be credited by 15:00 PM on 10/7.

Happy holiday!

MAX Digital Asset Exchange

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