2025/10/08 Customer Service will operate as usual during Double Tenth Day.

Dear MAX users,

Customer service and Bade Business Office (MaiCoin Taipei Store)will operate as usual during Double Tenth Day from 10/10 to 10/12, and all the functions of MAX platform are normal.

Please note that any TWD withdrawal request which made after 11am on 10/9 will be processed on next business day on 10/13.

For withdrawals from MAX to the Bankee Trading Account:

  • Requests made between 11:00 AM and 3:29 PM on 10/9 will be credited by 9:30 AM on 10/13.
  • Requests made after 3:30 PM on 10/9 and before 11:00 AM on 10/9 will be credited by 15:00 PM on 10/13.

Happy holiday!


 MAX Digital Asset Exchange


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