Dear MAX Users,
In cooperation with the government’s “2026 Urban Resilience (Air Defense) Exercise,” mobile network speed reductions will be conducted during the scheduled drills. Mobile network connections may experience reduced speeds or temporary disconnections.
To help avoid potential disruption to your digital asset trading and account management, please take note of the drill schedule and recommended actions below:
Drill Schedule and Affected Regions
- Central Region
- Drill Time: Monday, August 10, 2026, 14:30 – 15:00 (UTC+8)
- Affected Areas: Miaoli County, Taichung City, Nantou County, Changhua County, Yunlin County, Chiayi County, Chiayi City
- Northern Region
- Drill Time: Thursday, August 13, 2026, 14:30 – 15:00 (UTC+8)
- Affected Areas: Taipei City, New Taipei City, Taoyuan City, Hsinchu County, Hsinchu City, Keelung City, Yilan County
Trading & Operational Recommendations
Mobile network and app connections may be affected during the drills. We recommend checking your devices and network environment in advance and taking the following measures to ensure smooth trading:
- Switch to Wi-Fi: Mobile App users can switch from mobile data (4G/5G) to a Wi-Fi network.
- Use a Wired Connection: We recommend using a desktop or laptop connected to a wired network to trade and manage your account via the web platform or API.
If you encounter login issues or connection errors during the drills, please switch to Wi-Fi or a wired network and try again. If you have any questions, please feel free to contact our customer support team or refer to official information from the Executive Yuan.
Thank you for your understanding and continued support!
MAX Digital Asset Exchange