What is Two-Factor Authentication (2FA)?

MAX provides a Two-Factor Authentication (2FA) mechanism to add a second layer of security to your account. In addition to your account email and password, when the system requires verification, you will need to enter a verification code obtained through one of the following methods to complete the operation:

  • SMS: When the system prompts for a verification code, MAX will send the code via SMS to your registered mobile phone number. Please enter the received verification code into the input field to complete the verification.
  • Authenticator App: You can use the Google Authenticator App. After installing and binding the App, open it to generate dynamic one-time verification codes and enter them into the verification field on MAX. For setup instructions, please refer to: How do I enable Google Authenticator (GA) 2FA?

Reminder:

  • The daily limit for Two-Factor Authentication via SMS is 20 times. Once this limit is reached, you will not be able to change your 2FA method or use services that require 2FA on that day.
  • After modifying your 2FA method, the withdrawal function will be suspended for 24 hours.

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