MAX Identity Verification

New account levels apply to accounts created starting 2021/05/22

MAX requires five forms of verifications for all users:

* Only legal adults above 18 years old are accepted

* Only accept uploading JPEG, JPG & PNG file

  • (Front) Taiwan Government ID photo upload. The file size must not exceed 10 MB.
  • (Back) Taiwan Government ID photo upload. The file size must not exceed 10 MB. 
  • Selfie with Taiwan ID photo or Passport photo. If uploading from the app, please take a selfie of you holding a government-issued ID - national ID or passport for Taiwanese citizen; ARC or APRC for non-Taiwanese citizens. 
    • If you’re a citizen of Taiwan, please hold Taiwan ID.
    • If you’re NOT a citizen of Taiwan, please hold ARC or passport.
    • Please hold your ID along with a paper note that states “Only for MAX platform registration, 20YY/MM/DD”.
    • The picture must clearly show the user’s face and their Taiwan ID or Passport.
  • The following supplemental ID's are accepted:
    • Phone bill statement
      • The phone number appearing on the statement must be the same as the one you used to register.
      • The statement must show both the phone number and the user's name.
      • Electronic statements are accepted.
      • It is acceptable if your service provider censors a few digits of your phone number as long as it is sufficient for MaiCoin to validate.
    • Universal healthcare card
    • Driver's license
    • Passport
      • Clear photos
      • Colored photo
      • Complete information
      • Passport must be within the valid date
  • Phone number and ID number registrations are not limited to one account.

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