How do I receive digital assets?


  • Max exchange does not support digital currency transactions that are received from an incorrect or different digital currency that the wallet address is intended to receive; for example, sending Bitcoin Cash (BCH) to Bitcoin (BTC) addresses or sending Ethereum Classic (ETC) to Ethereum (ETH) addresses. Max exchange does not refund missing funds arising out of or in relation to sending digital currencies to wrong addresses. To avoid missing funds, digital currencies should only be sent to addresses of the same exact blockchain.  For more information, please visit our terms of use at
  • We do support the sending or receiving of digital assets from smart contracts.

MAX will create new wallet addresses for users when their account is created.  To find your address to receive funds, please do the following:

  1. Read the Important Notice above
  2. Click on Funds in the upper-right hand menu
  3. Click on the Digital Currency you wish to receive a fund on the left-hand menu
  4. Click on Fund
  5. Click on the icon below to show an address and copy it.

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