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  2. MAX Exchange FAQ

Sending and Receiving Digital Assets

  • How long does it take to receive NTD after I withdraw?
  • How do I send digital assets?
  • Are there any limits on funds and withdrawals?
  • Are there any fees to withdrawal and fund assets?
  • How long does it take for crypto withdrawals to process?
  • Why is my crypto withdrawal in pending status?
  • How do I receive digital assets?
  • How come digital assets sent to me are not showing up in my account?
  • Can I retrieve lost Ethereum-based cryptocurrencies sent from smart contracts ?
  • Why is the sending address different from my wallet address when I send digital assets?
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