How long does identity verification take?

MAX reviews user applications in the order they are submitted. The verification process is as follows:

  1. Identity VerificationThis process takes 3-5 business days (excluding weekends and national holidays).

  2. Bank Verification:

    • After your identity verification is approved, your application will be sent to the bank for review on the next business day. (Bank verification is the final step).

    • The bank review process itself takes an additional 2-4 business days.

    • Your TWD deposit and withdrawal functions will be activated 2 business days after the bank verification is successfully completed.

You will be notified of all review results via email. Please check your inbox regularly for updates.

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