MAX Premium Program

  1. What is MAX Premium?
    1. MAX Premium is a program offered by MAX Digital Asset Exchange that allows Lv.2 individual or corporate users who have been approved for MAX Premium eligibility to increase their fiat currency withdrawal limits on the MAX exchange.
    2. New Taiwan Dollar withdrawal limits are as follows:
      1. Individual: Per withdrawal of up to NTD 2 million, daily withdrawal of up to NTD 6 million (rolling 24-hour period), and monthly withdrawal of up to NTD 30 million.
      2. Corporate: Per withdrawal of up to NTD 10 million, daily withdrawal of up to NTD 10 million (rolling 24-hour period), and monthly withdrawal of up to NTD 150 million.
  2. What are the eligibility requirements to become a MAX Premium member?
    1. Lv.2 users of MAX Digital Asset Exchange who have been active for at least six months.
    2. Individual users must have a total trading volume of at least NTD 10 million within a consecutive 90-day period, and corporate users must have a total trading volume of at least NTD 30 million within a consecutive 90-day period.
  3. How can one apply for MAX Premium membership?
    1. Users can email sales@maicoin.com to request and complete the "Adjustment Application Form" and provide relevant information. Approval of the application will grant the user MAX Premium membership.
  4. What are the audit-related documents that MAX Premium members need to submit?
    1. Individual users must provide a valid ID card (or residency permit) front and back, a screenshot or evidence of trading volume of at least NTD 10 million within a consecutive 90-day period on their MAX exchange account, and proof of financial resources totaling at least NTD 2 million.
    2. Corporate users must provide a screenshot or evidence of trading volume of at least NTD 30 million within a consecutive 90-day period on their MAX exchange account, and financial proof documents (choose one of the following: financial statements for the most recent year, signed by the responsible person, manager, and accountant; 401 report from the previous six months before the application date; bank account statements for the past six months for the company's responsible person; proof of virtual assets - limited to centralized exchanges, including trading details for the past six months with screenshots of the wallet addresses and account information).
  5. How can one maintain MAX Premium membership?
    1. Individual users must maintain a trading volume of at least NTD 30 million over a period of six months. Failure to meet this requirement will result in automatic cancellation of membership, and users can reapply based on their needs.
    2. Corporate users must maintain a trading volume of at least NTD 150 million over a period of six months. Failure to meet this requirement will result in automatic cancellation of membership, and users can reapply based on their needs.
    3. Note: Trading volume is audited every six months. If a user applies during a month, the calculation of trading volume will begin the following month. For example, if a user's application is approved on March 1st, the calculation period for trading volume will be from April 1st to September 30th.
    4. Note: MAX Exchange will regularly conduct anti-money laundering audits, and abnormal customers will have their membership automatically canceled.


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