Why is the "From" address in blockchain transaction not my personal MAX address?

When you withdraw cryptocurrency from MAX to an external wallet, the transaction is not broadcast from your individual deposit address. MAX sends transactions from its own central wallets.

Therefore, we recommend using the Transaction ID (TXID), not the "From" address, to search on a block explorer. The TXID will provide the most accurate status and details for your withdrawal.

You can use any of the following block explorers to check your transaction status:

MAX cannot be held responsible for any external websites or third-party platforms. We urge all users to exercise extreme caution and due diligence when interacting with such high-risk sites.

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