How do I enable Google Authenticator (GA) 2FA?

Follow the steps below:

  1. Download and install the Google Authenticator app on your phone in advance.
  2. Open the MAX App, tap User in the bottom-right corner > Two-Factor Authentication > Authenticator.
  3. Tap Bind > Manual Setup, and copy the setup key displayed on the screen.
  4. Open the Google Authenticator app on your phone:
    • Tap the + icon in the bottom-right corner > select Enter a setup key.
    • Enter an Account name (customizable, e.g., MAX).
    • Paste the copied key into the Your key field and tap Add.
  5. Tap to copy the 6-digit code generated in Google Authenticator, return to the MAX App, tap Next, and enter the code. The setup is complete once successfully verified.
  6. Important Backup: Please make sure to securely back up and store this setup key. You will need it to restore or reconfigure your authenticator if you lose or replace your phone.

Note: To ensure account asset security, withdrawal functions will be suspended for 24 hours after setting up two-factor authentication.

App Instructions



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.