Important Reminders:
- 24-Hour Withdrawal Lock:For your account's security, all withdrawal functions (both TWD and cryptocurrency) will be suspended for 24 hours after you successfully change your phone number.
- If You Used a Telecom Bill for Verification:If your original secondary ID was a telecom bill, you must re-upload a new secondary ID after changing your phone number. MAX will review the new document within 3-5 business days. During this review period, all TWD transactions will be temporarily suspended.
- If You Cannot Access Your Old Number:If you no longer have access to your old phone number (e.g., it has been disconnected) and cannot receive login verification codes, please contact customer support directly.
Email:info@maicoin.com
App Instructions
- Profile > top right corner Membership Level > Mobile Number > Change.
- Enter your old mobile number > Next > Enter your new mobile number, obtain the verification code to complete verification, and the mobile number modification is complete.
Computer Webpage Instructions
- Click your name in the top right corner > Membership Level > Mobile Number > Change.
- Enter your old mobile number > Next > Enter your new mobile number > Obtain the verification code to complete verification, and the mobile number modification is complete.